Sonitrol Silicon Valley Newsletter | August 2017

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The Power of the 'Pin Code'

Sonitrol security systems are designed to protect your property, your inventory, and your staff. When armed, the unique features of your verified Sonitrol audio intrusion system can provide floor-to-ceiling, wall-to-wall coverage.

A key component that determines the effectiveness of your Sonitrol system is your pin code or alarm code.  This specific number is essential for maximizing protection and minimizing false alarms.  We’ve shared some of our top tips below for protecting your facility that center around the ‘power of the pin code’.

share-pin-code
  • Pick a unique number, memorize it, and don’t share it. We receive several false alarms each day that result from invalid or incorrect codes entered on keypads.
  • Every employee needs an individual code. Sharing codes can weaken your security by increasing the chances of an alarm code falling into the wrong hands. With MySonitrol, you can run reports to see which codes, and in turn, which employees armed/ disarmed your system. Activate new codes for vendors, contractors, and after-hours cleaning crews to prevent false alarms and protect your facility.
  • Education is essential. Many false alarms result from incorrect usage of pin codes. Consider scheduling a free Sonitrol training session with employees to review keypad instructions and discuss procedures for canceling and resetting alarm codes.
  • Education is essential. Many false alarms result from incorrect usage of pin codes. Consider scheduling a free Sonitrol training session with employees to review keypad instructions and discuss procedures for canceling and resetting alarm codes.

Talk with your Customer Care Representative to maximize protection through controlling alarm codes. Give us a call directly at (408) 998-2002.

apprehensions throughout the Sonitrol network since 1977!

Schedule Your Remaining 2017 Holiday Closures

Take a few moments 
to update your office hours and door lock times for closures through the end of 2017.

September 4
Labor Day
 
October 9
Columbus Day
 
November 10
Veteran’s Day
(observed)
 
November 23
Thanksgiving
 
December 25
Christmas

If your office hours will change on the above listed dates, or any other date through the end of the year, please call our Central Station team at (408) 279-8500 or send us an email.

Additional Top False Alarm Reasons

As we mentioned in the main story, alarm code errors cause many of the false alarms received by our Central Station operators.
 
Here are some other top false alarms that we receive that are easy to prevent:

#1: Not putting your system in ‘Test’ mode when doing remodeling, construction, or testing your system components.
 
#2: Burnt food or excessive heat set off heat and smoke detectors.
 
#3: Empty or low batteries in your system can trigger alarm signals.