New Product Announcement: Introducing the TotalGuard™ SmartHub & Wireless Devices
We are proud to announce the launch of the newest addition to the TotalGuard™ security solution with the Smart Hub and wireless devices.
The TotalGuard™ all-in-one sensor features glass break analytics, impact-activated audio, high resolution video, and verified protection monitored by our dedicated team
of Central Station operators.
of Central Station operators.
With the addition of the Smart Hub, you can easily and seamlessly incorporate these devices to your small and simple TotalGuard™ solution:
- Door & Window Sensors
- Motion Sensor
- Water Sensor
In addition, Sonitrol has multiple verified video solutions that are compatible with your TotalGuard™ system:
- Outdoor Thermal Cameras
- Interior/Exterior Bullet & Dome-Style Cameras
- Interior Mini Dome Cameras
- 2TB and 4TB Network Video Recorders (NVR)
Read more about the launch of the TotalGuard™ Smart Hub in the news:
- Sonitrol Launches TotalGuard™ Smart Hub and Wireless Devices (Press Release, Sonitrol.com)
- Sonitrol Expands TotalGuard SMB Security Solution With Wireless Devices, Smart Hub (Article, Security Sales & Integration Magazine)
- Sontriol’s TotalGuard Smart Hub and Wireless Devices Provide Robust Security to the SME Market(Article, SecurityInformed.com website)
Stay tuned next month to learn more about this new product within the TotalGuard™ protection system, or reach out to our team of security consultants for details.
apprehensions throughout the Sonitrol network since 1977!
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Quick Website Links
Sonitrol Products
Apprehensions
from Non-Audio Alarms
While Sonitrol is known for its unique verified audio intrusion security systems, Sonitrol offers several solutions that lead to apprehensions.
Both apprehensions
that occurred this month resulted from non-audio security systems.
One apprehension came from a dispatch on a verified video alarm.
The second apprehension was a result from an immediate dispatch on a panic button alarm.
If you are interested in learning more about either of these solutions, contact our team of Security Consultants.
Q&A with the Sonitrol of Silicon Valley Operations Team
Last month we introduced you to the Customer Care team and you got to know our Client Relation Specialists Vanessa and Robin. This month we want to help you get to know two of our Coordinators on the Operations Team at Sonitrol of Silicon Valley.
Lea Swenson is the first point of contact for customers like you to coordinate the installation of a new system. On a daily basis, she connects with customers to outline and align expectations, review the project scope, and confirm installation schedule. She works internally as quality control inspectors, as she reviews all paperwork to ensure the system you purchased is installed correctly and functioning as intended.
As the Service Coordinator, Trish Gaumont is fundamental in scheduling technicians to your location for any issues that may arise. Contact our Central Station team if you are having issues arming your system, your doors are unlocking, or have non-functioning equipment, and Trish will coordinate sending a service tech to your facility. In addition to her duties with the service technicians, she schedules fire inspections for Sonitrol customers.
Frequent questions they are asked by customers are listed below, and if they don’t know the answer, Lea and Trish will be sure to gather details and report back so that you are informed and feel in control of your Sonitrol security system.
- How quickly can you have a tech onsite?
- How quickly can we get our system online?
- Why won’t my access badge work?
- I have networking issues and questions – help!
We asked Lea and Trish a few questions, as you’ll see below, to help you get to know them and to put a face to the voice you communicate with about your system.